After completing payment through the payment gateway, you're redirected to a page showing one of three states:
1) Immediate activation confirmation.
2) A message explaining that the payment was declined, with the actual reason sent by the payment gateway (such as an invalid card number or insufficient funds) — no amount is charged in this case.
3) A "Confirming your payment" message if the gateway's confirmation hasn't arrived yet — this is normal and usually takes only a few seconds.
If a decline message with a reason appears, check your card details and balance based on that specific reason, then retry or try another card. If the decline persists despite correct details, contact your card-issuing bank directly (the reason is usually on their end).
If the "Confirming" message persists for more than 15 minutes without your subscription activating, don't retry or pay again before checking first — contact us directly at [email protected] and tell us roughly when you paid, and we'll check its status manually and activate your subscription or clarify what happened.