What's the difference between subscribing to a single helper and a full bundle?

An individual subscription unlocks just one helper at its own price. A full bundle (for any of the eight countries) unlocks that country's tax & legislation helper, plus the merged accounting helper of your choice (the Private Sector variant with IFRS, or the Public Sector variant with IPSAS — both include ISA auditing standards), at a lower price than buying them separately.

Can I subscribe to more than one helper or more than one bundle?

Yes, every subscription (individual or bundle) is fully independent. You can combine, for example, the Jordan bundle with an individual subscription to the Saudi tax helper if your business extends to Saudi Arabia too.

How does the free 7-day trial work, and do I need a credit card?

As soon as you create a new account, you automatically get full access to all 10 Helpers for 7 days from the moment your account is created, or until you use up the free-trial message allowance across all Helpers, whichever comes first — no credit card or prior subscription required. Once either limit is reached, using any helper requires an actual subscription to it.

Does this content replace an official tax consultation?

No. All the smart Helpers, calculators, and tools on the platform, including financial-statement drafts, are for general guidance only and must be reviewed by a licensed professional before being relied upon; they do not replace a signed, official consultation that accounts for your specific situation.

How do auto-renewal and cancellation work?

You can turn off auto-renewal at any time from the “My Account” page. Details on renewal, cancellation and refunds are set out in the Terms and Conditions.

How do I get in touch for a direct consultation?

By email at [email protected] or phone +962 787 413 344. For large corporate consultations or special cases, our team will connect you directly with one of our partners. أو هاتف +962 787 413 344. لاستشارات الشركات الكبرى أو الحالات الخاصة، فريقنا يحوّلك مباشرة لأحد الشريكين.

Is my chat history and financial data safe and confidential?

Yes. Your data is encrypted in transit, and your conversations are tied to your account alone and are not visible to other users. To generate responses, the text of your messages is sent to the AI provider (Anthropic); authorized staff may view a conversation when you request support or report an error, for quality review, or to investigate misuse; and some of your technical data is processed by other providers (payments, email, hosting, Cloudflare, and Google) as set out in the Privacy Policy. We never sell your data or share it with any third party for marketing purposes. For the full legal detail, see our Privacy Policy.

What payment methods are accepted?

Secure electronic payment via the PayTabs gateway, accepting credit and debit cards (Visa and Mastercard) issued in Jordan, Saudi Arabia, the UAE, and beyond. The entire payment process happens on PayTabs' encrypted servers — the platform never stores your card number, and a payment token is kept with PayTabs and used for automatic renewal only. The prices shown are the prices payable, and no sales tax is currently charged because the service is classified as educational.

Is there a maximum number of messages per month?

Yes. Each individual subscription includes up to 300 messages per month, and a full bundle includes up to 600 pooled messages per month, renewing automatically at the start of each month. Once the limit is reached, new responses from the relevant helper stop until the quota renews or the subscription is upgraded (see Clause 7 of the Terms and Conditions for details). لمزيد من التفاصيل).

What's the difference between this and just using a general AI platform directly?

Two fundamental differences: first, every Helper on the platform is built on a library of legislation and standards reviewed by the team of a licensed chartered accounting firm (JACPA #913), not a general model unaware of your jurisdiction's latest legislative updates. Second, its answers are documented by article and standard from the tax and accounting legislation of the eight countries covered by the Platform (Jordan, Saudi Arabia, UAE, Bahrain, Iraq, Kuwait, Oman, and Qatar), and international IFRS, IPSAS, and auditing standards, to be reviewed by a specialist before being relied upon — not general knowledge that may be outdated or inaccurate for your specific context.

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